Today, we collect massive amounts of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still, performance data is a secret language few people understand. The more businesses become digital, the more stakeholders are interested in this data—particularly how it relates to business. However, many have never used a monitoring tool before. They want to know how their application is doing but have no idea how to get a proper answer.
Alois Reitbauer describes Dynatrace’s endeavor to build a conversational interface on top of artificial intelligence that makes performance data accessible by answering natural language questions and simplifying dialogs to expand the use of operational data beyond experts.